Introduction

Privacy Policy

Your privacy is important to us. Softo values the privacy of users in relation to any information that may be collected on our site and other platforms we own and manage.

We only request personal information when necessary to provide our services. We do so fairly and legally, with your knowledge and consent. Additionally, we provide clear information about the purpose of the collection and how this information will be used.

We retain collected information only for the period necessary to provide the requested services. When we store data, we use commercially acceptable means to protect it, avoiding unauthorized loss, theft, access, disclosure, copying, use, or modification.

We do not publicly disclose personal identification information or with third parties, except when required by law. Our site may contain links to external sites that are not operated by us. It is important to note that we have no control over the content and practices of these sites, and we cannot be responsible for their respective privacy policies. The user is free to refuse the request for personal information, however, this may result in the inability to provide some of the desired services. The continuous use of our site is considered acceptance of our privacy and personal information collection practices. If you have any questions about how we treat user data and personal information, please contactUs.

Cookies

Softo cookies policy

What are cookies?

Just like common practice on almost every professional site, this site uses cookies. Cookies are small files that are downloaded onto your computer to improve your browsing experience. On this page, we explain what information is collected by these cookies, how they are used, and why sometimes we need to store them. Additionally, we provide information on how you can prevent these cookies from being stored. However, it is important to mention that this may affect the functionality of some elements of the site, potentially causing a downgrade or even breaking it.

How do we use cookies?

There are several reasons why we use cookies, which will be detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. Therefore, it is recommended that you leave all cookies enabled unless you are sure you need them or they are used to provide a service that you use.

Disabling cookies

You can prevent the use of cookies by adjusting your browser settings. To find out how to do this, please refer to the 'Help' section of your browser. However, it is important to be aware that disabling cookies can negatively affect the functionality of this site and many others you visit. Disabling cookies will usually result in the loss of certain features and resources of this site. Therefore, it is recommended that you do not disable cookies.

Cookies we set

Account related cookies

We use account-related cookies when you register with us to manage the entire sign-up and general administration process. These cookies are typically deleted when you log out of the system, but in some cases, they may remain to remember your preferences on the site.

Login related cookies

We use cookies when you are logged in so that our site can remember this action. This way, you don't have to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access resources and restricted areas when you log in.

Email Newsletter-related Cookies

This site provides email newsletter subscription services, and cookies may be used to remember whether you are already registered and whether we should show specific notifications only to subscribed or unsubscribed users.

Order Processing-related Cookies

We may use essential cookies to ensure that your order is remembered on all pages while you use our ecommerce or payment facilities, so we can process it properly.

Survey-related Cookies

From time to time, we conduct surveys and questionnaires to provide useful information and interesting tools or to gain a more accurate understanding of our user base. To ensure the accuracy of the results and remember who has already participated in a survey, these surveys may use cookies. In addition, cookies can be used to provide accurate results when navigating different pages.

Forms-related Cookies

When submitting information through a form, such as those found on contact pages or comment forms, cookies may be set to remember user data for future correspondence.

Site Preferences Cookies

We may offer a personalized experience on this site by allowing you to set your usage preferences. To remember your preferences, we use cookies so that this information can be accessed whenever you interact with a page that is affected by your preferences. This ensures that you have a consistent and enjoyable experience while browsing our site.

Third-party Cookies

In certain cases, we also use cookies provided by trusted third parties. The section below explains which third-party cookies you may encounter on this site.

  • To assist in understanding how you use the site and how we can improve your experience, this site employs Google Analytics, which is one of the most widely used and trusted web analytics solutions. These cookies may track information such as the duration of your visit to the site and the pages visited, enabling us to continue producing engaging content.

    • The official Google Analytics page provides additional information about the cookies used by this service. Please refer to it for more information.

  • We use third-party analytics to measure and track the use of this site, with the aim of producing engaging content and improving your experience. These cookies track information such as time spent on the site and pages visited, allowing us to understand how to improve the site for you.
  • Periodically, we test new features and make changes to the site. During these periods, we use cookies to ensure that you have a consistent experience on the site and to understand which optimizations are most appreciated by users.
  • As we sell products, it is important for us to understand how many visitors actually make purchases. These cookies track sales data so that we can make accurate business predictions, analyze our advertising and product costs, ensuring that we can offer the best possible price.

    • User commitment

    The user agrees to use the content and information made available by Softo on the site in an appropriate manner, including, but not limited to:

  • A) Not engage in activities that are illegal or contrary to good faith and public order;
  • B) Not disclose propaganda or content of a racist, xenophobic, gambling, illegal pornography, terrorism-apologizing, or human rights-violating nature;
  • C) Not cause damage to the physical (hardware) and logical (software) systems of Softo, its suppliers, or third parties, or introduce or disseminate computer viruses or other hardware or software systems that may cause the aforementioned damage.

    • More information

    We hope it is clear that, as mentioned earlier, if you have any questions about the need for cookies, it is safer to leave them enabled if you use any of the features of our site.

    This policy will come into effect from April 2023.